January 2019 - Online Prescription Request update
We will be switching over online prescription requests from our current provider to Patient Access. We encourage every patient to register for this service as it will also allow you to make appointments online. You can register for Patient Access here https://www.patientaccess.com/. Please come to the practice to request online registration with proof of ID.
‘Know your risk’ online diabetes tool
Working together, Richmond Council, Diabetes UK and the CCG, have launched an online tool for people in the borough to see if they are at risk of developing Type 2 diabetes. The tool is quick, easy and free to complete, and can be found here https://nhsdpp.diabetes.org.uk/c/start
Advice for women: breast screening
Some women aged between 70 and 79 are being offered the opportunity for a breast screen. The offer of a screen comes after some women did not receive an invitation for a final screen, as part of the routine NHS Breast Screening Programme. This problem dates back to 2009.
NHS Breast Screening Services have apologised, and are writing to all affected women who are registered with a GP to offer them the opportunity for a screen and further information by the end of May 2018. A free helpline is available if they need more advice.
The helpline number is: 0800 169 2692
However, if you are not currently registered with a GP and believe you did not receive an invitation for a screen between your 68th – 71st birthdays then we advise that you get in touch with the helpline on 0800 169 2692.
For information from NHS Choices on missed invitations for breast cancer screening see: https://www.nhs.uk/conditions/breast-cancer-screening/missed-invitations/
How bad is smoking really?
New Online Access portal
In August 2018 the Patient Services portal you use to book appointments, view your records and order medications will be changing as we are changing our clinical system provider so you will no longer be able to use the old one.
If you or someone you know is looking to travel in the near future and wish to know what vaccinations might be required please don't hesitate to contact us. To help our Practice Nurse look at what vaccinations are required we request that you fill in the Travel Questionaire below and email it to RICCCG.KMP@nhs.net.
Once we have received this our practice nurse can then contact you to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.
There is further information about countries and vaccinations required on the links below.
It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Conditions for which over the counter items should not routinely be prescribed in primary care: A consultation on guidance for CCGs
A list of 33 minor health concerns has been identified by a national joint clinical working group which are either self-limiting or suitable for self-care. Vitamins/minerals and probiotics have also been included as items of low clinical effectiveness which are of high cost to the NHS.
Indicative minor illnesses or items for which prescribing could be restricted:
- Acute Sore Throat
- Cold Sores
- Coughs and colds and nasal congestion
- Cradle Cap (Seborrhoeic dermatitis – infants)
- Infant Colic
- Mild Cystitis
Minor illnesses suitable for self-care:
- Contact Dermatitis
- Diarrhoea (Adults)
- Dry Eyes/Sore tired Eyes
- Excessive sweating (Hyperhidrosis)
- Head lice
- Indigestion and Heartburn
- Infrequent constipation
- Infrequent Migraine
- Insect bites and stings
- Mild Acne
- Mild Dry Skin/Sunburn
- Mild to Moderate Hay fever/Allergic Rhinitis
- Minor burns and scalds
- Minor conditions associated with pain, discomfort and/fever. (e.g. aches and sprains, headache, period pain, back pain)
- Mouth ulcers
- Nappy Rash
- Oral Thrush
- Prevention of dental caries
- Ringworm/Athletes foot
- Teething/Mild toothache
- Travel Sickness
- Warts and Verrucae
Items of low clinical effectiveness:
- Vitamins and minerals.
Find health help with NHS website and app - Health Help Now
The NHS in Richmond has a free website and app to help you find the right treatment, especially when you are not sure what to do or who to contact.
Whether you have a baby with a high temperature, a child who is being sick, a teenager who is feeling low or you have sprained your ankle and for many other health problems, the Health Help Now web app can guide you to the service that will help you best.
Health Help Now lists common symptoms for people of all ages and helps you find the best place for treatment for them in the local area. It shows the nearest services, whether they are open or closed, and provides a map of their location and directions.
Health Help Now also offers reliable health advice and links to other useful websites. Available at www.richmond.healthhelpnow.nhs.uk , it works on smartphones, tablets, and computers. To find the downloadable apps, just search Health Help Now at the Apple Store and the Android Google Play Store.
Why not download it to your device now so you have it to hand when you need it?
If you don’t have internet access, or if you need medical help fast but it isn’t a 999 emergency, dial 111.
Did you know you can now book appointments through an app?
You can visit I love myGP to find out how you can download the myGP app that is now working at Kew Medical Practice.
myGP™ is the latest healthcare app for people in England
- Secure sign-up without visiting the surgery
- Book appointments on your smartphone, 24/7*
- Register your children <12 and book for them too
- Receive helpful in-app appointment reminders
- Cancel unwanted appointments to free up slots
* - Relies on your GP making appointments available for on-line booking.