Appointments can be made by telephone from 08.30 - 13.30 and 14.30 - 18.30 each day.
Monday, Wednesday, Thursday: Between 08.30 - 12.30 and 14.30 - 17.30
Tuesday: Between 08.30 - 12.30 and 14.30 - 19.20
Friday: Between 08.30 - 12.30 and 14.30 - 17.00
All appointments are for a minimum of 10 minutes and vary according to patient needs and consultation procedures.
All patients are entitled to have a chaperone present for an examination or procedure where they feel one is required.This may be a family member or friend. On occasions you may prefer a formal chaperone to be present i.e. a trained member of staff.
Your healthcare professional may also require a chaperone to be present for certain examinations in accordance with our chaperone policy.
For a home visit, please ring the surgery before 10.30am and indicate the degree of urgency since this helps us plan our working day efficiently.
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)
We are delighted to inform you that with immediate effect, we are launching a new scheme which will enable you to:
This new system: Patient Access will enable you to set up a personal account which will create a secure and dedicated login for you to access our clinical system. You will be able to see repeat prescriptions and select them for re-order and to make online appointment bookings with our doctors. We hope to expand this to cover other areas of access in the future.
1) To register for online appointments only you can register online on the Patient Access website. For online appointments and prescription requests, you will need to notify us that you wish to set up an account, so that we can generate a Registration Offer Letter. You will then need to visit the surgery to collect this, whilst at the same time providing photo identification i.e. Passport or Driving Licence to confirm your identity.
As you can appreciate the registration process has to be carefully monitored and authorised by us, to ensure that your personal medical information can only be accessed by you.
2) Once you are in possession of this letter you can easily set up the account from home (any internet connection) by following the simple instructions.
3) On receiving the letter you will need to go to the following website to register: https://app.patientaccess.com/registration. Click the register tab and enter the details provided on the letter from the practice.
4) You will need to create a username and password, and then activate your account using a confirmation code which will be sent to your email address.
5) You will now be able to login and use the Patient Access online system.
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