Online Services

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

book or cancel appointments online
renew or order repeat prescriptions online

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence). If you don’t have these, please talk to us and we will help you sign-up.

Online services registration will open again in September as we are moving to a new provider. In the meantime we recommend downloading the myGP app.

myGP App

You can download the myGP app to be able to book appointments directly from your phone.

Repeat PrescriptionsManage your Repeat Prescriptions

Patient SurveyTake our patient survey

Cancel AppointmentsCancel any existing appointments

AppointmentsManage and book appointments

Change Contact DetailsChange your Contact Details

Your Clinical RecordUpdate your Clinical Record

Newsletter Sign UpSign up for our Newsletter

Have Your Say

Survey Information

Survey Report

Friend & Family Test

Patient Group

Patient Participation Group Sign Up

Patient Participation Group

‘Know your risk’ online diabetes tool

Working together, Richmond Council, Diabetes UK and the CCG, have launched an online tool for people in the borough to see if they are at risk of developing Type 2 diabetes. The tool is quick, easy and free to complete, and can be found here https://nhsdpp.diabetes.org.uk/c/start

New NHS sleep service now available for Londoners

Sleepio is a digital self-help programme based on CBT for insomnia that offers an effective and safe alternative to prescribing sleeping pills. Sleepio is now available for all Londoners via Good Thinking, the digital wellbeing service funded by all 32 London CCGs and is supported by the Mayor of London.

Simply signpost patients to www.good-thinking.uk/sleepio

NHS patients living and working in London can access the Sleepio programme without a referral. Please find attached further information for GPs, and a patient information leaflet about this service.

For further information, contact nhs@sleepio.com

Kew Medical Practice

Our GPs are dedicated and approachable, offering a warm and highly competent patient focused service in a professional environment. In addition to general medical services, our patients benefit from:

Extended opening hours – open for consultations until 7.30pm every Tuesday.
Family planning clinics with implant and coil removals
Minor surgery
Travel clinics
Private medicals and Private consultations

We offer a friendly, personalised service and our team includes clinicians who are fluent in Farsi.

We aim to provide an efficient and friendly service to maintain and promote good health. Our dedicated clinical and administrative team enable us to provide the best possible standard of Primary Care.

Our GPs are supported by a highly experienced practice nurse and healthcare assistant. Our nursing team offers a number of clinics such as smoking cessation, family planning, and travel advice.

You can also use Health Help Now to see what services are available for you in the borough of Richmond.