Appointments

Appointments can be made by telephone from 08.30 – 13.30 and 14.30 – 18.30 each day.

Appointment times:

Monday, Wednesday, Thursday: Between 08.30 – 12.30 and 14.30 – 17.30

Tuesday: Between 08.30 – 12.30 and 14.30 – 19.20

Friday: Between 08.30 – 12.30 and 14.30 – 17.00

All appointments are for a minimum of 10 minutes and vary according to patient needs and consultation procedures.

Chaperones:

All patients are entitled to have a chaperone present for an examination or procedure where they feel one is required.This may be a family member or friend. On occasions you may prefer a formal chaperone to be present i.e. a trained member of staff.

Your healthcare professional may also require a chaperone to be present for certain examinations in accordance with our chaperone policy.

If you have any queries please speak to a doctor, nurse or our practice manager.

Conditions for which over the counter items should not routinely be prescribed in primary care: A consultation on guidance for CCGs

A list of 33 minor health concerns has been identified by a national joint clinical working group which are either self-limiting or suitable for self-care. Vitamins/minerals and probiotics have also been included as items of low clinical effectiveness which are of high cost to the NHS.

Indicative minor illnesses or items for which prescribing could be restricted:

Self-limiting illnesses:

1. Acute Sore Throat
2. Cold Sores
3. Conjunctivitis
4. Coughs and colds and nasal congestion
5. Cradle Cap (Seborrhoeic dermatitis – infants)
6. Haemorrhoids
7. Infant Colic
8. Mild Cystitis

Minor illnesses suitable for self-care:

1. Contact Dermatitis
2. Dandruff
3. Diarrhoea (Adults)
4. Dry Eyes/Sore tired Eyes
5. Earwax
6. Excessive sweating (Hyperhidrosis)
7. Head lice
8. Indigestion and Heartburn
9. Infrequent constipation
10. Infrequent Migraine
11. Insect bites and stings
12. Mild Acne
13. Mild Dry Skin/Sunburn
14. Mild to Moderate Hay fever/Allergic Rhinitis
15. Minor burns and scalds
16. Minor conditions associated with pain, discomfort and/fever. (e.g. aches and sprains, headache, period pain, back pain)
17. Mouth ulcers
18. Nappy Rash
19. Oral Thrush
20. Prevention of dental caries
21. Ringworm/Athletes foot
22. Teething/Mild toothache
23. Threadworms
24. Travel Sickness
25. Warts and Verrucae

Items of low clinical effectiveness:

• Probiotics
• Vitamins and minerals.