14 High Park Road, Kew, Richmond, TW9 4BH
Telephone: 020 8487 8292
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Please use “Do you have a medical query” form and we will make sure you get an appointment with the right person.
If you cannot complete the form yourself for any reason you can call 02084878292 and reception team will be able to assist you.
Detailed Information
Once you have submitted a “Do you have a medical query” form, this will be assessed by one of our clinicians and we will contact you further with information on what the next steps to take are. Please note reception are unable to provide further information If you are unable to complete the form yourself please contact reception and a member of staff will complete the form on your behalf. This service is available from 8:30am – 5pm Monday to Friday. If you require assistance outside of these times please call the practice on 02084878292.
Please be reassured that all information submitted will be confidential and secure.
Kew Medical Practice entrance has ramp access and consultation rooms for patients who require disabled access or have mobility issues with be seen on the ground floor. Please notify our staff of your needs and we will accommodate.
For the hard of hearing we have an Induction Loop at reception for both sites.
For the visually impaired and hard of hearing we welcome guide dogs.
It is usually best if you are seen in the surgery, however we understand sometimes you may be unable to come to the surgery.
Please contact us in the usual way by selecting “Make a Medical Request” near the top of the page. The doctor or nurse will speak to you on the phone and arrange a home visit if they decide it is the best way to assess you.
If you need urgent medical advice, we will make every effort to make sure you are seen but you may need to see someone other than your usual doctor. Please try to let us know by 10.00am if you feel you need to be seen that day.
On most days we operate a triage system so we may first arrange for you to talk to a doctor on the telephone.